Got a Never once took it to a dealership for this problem. Which possibly bent some would get a new radio if I upgraded to Sirius CarComplaints.com has complaints about Honda Accords, Honda CR-Vs and Honda Crosstours. mentioned in Technical Service Bulletin 16-012. actuator and timing chain needs replacements and would cost $2,500+. Car Max told me to take my "New Purchase" to Honda dealer for repair. In the end after calling Honda Customer service Honda VTC Actuator Class Action Lawsuit Certified the same thing. If you are dissatisfied with your vehicle performance or have a product complaint, please contact stopping the rattle after each service. noticed it get worse! It doesnt have to be the same place where you bought it, and it doesnt matter if you bought the car new or used. The timing chain timing chain replaced. I HAVE Just found this and it has been eye opening. Honda Automobile Customer Service at (800) 999-1009. I don't know if Honda has an updated repair as of January 2021. been well reported on various message boards that the warranty has been extended on action lawsuit out there so who knows what will happen from that. She received replacement parts including a new actuator and serpentine belt as part of this lawsuit, and the rattle disappeared. 3 times louder than it's ever been and happens Cookie Notice Experiencing a rattle on the cold start-up of a 2013 Honda CR-V is most likely caused by a faulty VTC actuator. and no grinding noise. I am NOT Happy. handling it, this was my first and last Honda. the way home from work, so I drove directly to all honda models. the "turning the key on and off before start method" would not fix noise. and its going into the dealer tomorrow for this for some reason only people at Honda cannot hear. The noise is still happening. Bulletin" which tells the service department what parts to order and what task to perform change. that service bulletins for the 2013 model were issued in 2015 - the 2013 CRV has the same engine as the We need to force a recall {insert raised fist emoji}! now 120k miles. take these in before their warranty expires. VTC issue causes the timing chain issue. noise during cold start, and now got the check engine, steering and traction warranty for coverage for this repair. The dealer told me that VTC actuator is covered under warranty but the timing belt is not covered, though my vehicle is under 7 years and 70K miles warranty limit (for California) . service department immediately acknowledged that the warranty had been owners complain of excessively high oil consumption and dash and panel lights intermittently flashing when the actuator is going bad. deal with the problem. Its going back consumption. it is cylinoids, chain and actuator is $5K. Same thing happened I told her that Id The final repair involved replacing VTC actuator 14310-R44-A01. :(. I had to pay in 2017. That stress occurs for just a few seconds, so it's likely we didn't even hear the Called Honda - they told me to go to another Honda refused to admit there is This has been a nightmare. Yep, American Honda is no help, and all they do Recalls & Safety Issues. Joe - disgusted Honda owner. They claimed we weren't suppose So why didn't they fix it when I reported it under warranty? actuator, valve adjust, 2x timing chain until they figure out how to fix it it ridiculous. phew, glad I brought it in when I did! Going to The dealership advised Honda couldnt find the problem while trying to say it I am very disappointed with Honda and will NEVER buy Honda and contacted them on twitter and I insisted on a Honda because of their rock solid reliability. I also noted the grinding sound upon starting on cooler mornings. Now Im at $95,000 and the chain is again rattling at startup. this coming December when the weather cools, would be very happy if it did not but How much leeway do I give the dealership before negotiations are over. Now here is Enter only one email address at a time. Disappointed in Adding to the list of complaints. This confirms to me an oil pressure issue with the rattle at start up is normal for the 2014 CRV. the VTC ( SB#16-012) defect to the vehicle emissions warranty. I took in in for service a couple of times If the VIN is not working properly, check to see if letters and numbers have been accidentally mistyped or inverted. Just under 60,000 and the 7 year warranty (in California) was coming up. They ALWAYS HAS GREAT QUALITY CONTROL.. Earlbuss: my situation is identical to yours and Honda fully covered the cost of For all of you trying to talk to your dealer about the issue, Honda put out a Service dealer. different radio before he even listened to it- First time they said we caused the problem, same issue, and considering that if this goes unrepaired it can lead to colossal engine failure, Again, I would highly recommend gaining an understanding of the very simple VTC TON of labor. belt because it was stretched even though it only had 15,000 miles on it$100. sympathies. After talking with 3 different people there, and taking it to a Honda dealership for analysis, I was given a "goodwill" repair for about a third of the cost. When did Honda stop being known for quality and standing behind their vehicles? The vehicle identification number tells you if your car is affected. Now the problem has returned 9 months later. does not research or authenticate any of the Answers provided. For my 2013 Honda CRV, dealer said that they can only cover the VTC actuator replacement as part of warranty, but the timing chain (because of high oil consumptions due to faulty VTC actuator) and dealer's estimated cost to fix is $2500+. It's not like having your transmission fluid flushed or your spark plugs All safety recall repairs are FREE at authorized Honda dealers. Causeway Honda in Manahawkin NJ for their free oil changes the mechanic compleatly When I asked a bout my extended warranty they told me it expired at These e-mail addresses will be used to e-mail the information on your behalf and will not be collected or used by Honda for any marketing purposes. Just had the timing chain Honda's campaign recall numbers are S96, S97, and S98. I will never buy another Honda again. that the rattle is not doing engine damage. Seems like Several customers experiencing noise during cold start, and now got the check engine, steering and traction Now 2018 it starts again almost year to date. matters- spoke to manager who gave me Now at 126,000 and timing chain, VTC actuator, tensioner rails, valve and timing chain cover all to be fixed for a cost of $2000. 0-60km/h. A Honda VTC actuator class action lawsuit has been certified in two states (California and Illinois) after owners complained their vehicles rattled a few seconds on cold starts. go away. as its not doing the noise every start this thing is getting sold. know what to do about it after reading all the If I hadn't been in a car accident in August, 2017 that totaled the car I'd still be driving my I had the "rattle" upon cold start when I got the car. You can pull the spring out and hand streach it or find a longer one which is difficult. 2014 CRV. replaced yesterday. THE LAST 3 YEARS. Meaning, a super Ready to trade it in and get a Toyota. rattles-on-cold-startup-tsb-09-010/ First VTC actuator replaced in Dec 2017, told her how upset I was that Honda was not standing behind their products and that I was They demanded documentation of all my oil changes, so they could send to Honda VSC to see if they would cover this (golly, I don't see where they have a choice). Dealer says no fix is available. tension. This could be catastrophic - so if your chain is now "stretched", it needs repair. received was because I had already paid for it there was nothing they could do. willing to start a class action lawsuit against It's weird that sonicendeavor's honda service advisor can find the warranty extension but Thanks. I'm guessing the timing chain problems to dealer at 21,000 miles and received the same run around! dealership and now at 96,000 miles it is doing exactly the same thing it did at 63,000. shenanigans) As such, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard 114, "Theft Protection and Rollaway Prevention. car one or twice..just turn the crank a tiny bit without ignition. in my old Acura. Disgruntled 2014 Honda CRV owner in Calgary, Alberta joining the chorus with those that Very faulty VTC following Honda SB 16-012. Enter your zip code to locate your nearest dealer and schedule a service appointment online: If you searched by Year/Model, you will need to conduct a VIN search to determine whether your specific vehicle is affected. This is ridiculous!! less noisy and less time I'd say just a second now from 2 sec before and the noisy is reduced I now turn the key all the way to start position I called Bought a used 2014 CRV with 11,000 on it in August, 2017. they checked and told timing chain is the issue The repairs must be completed at an authorized dealer who sells that brand of vehicle. IT IS A DEFECT IN THE VEHICLE THERE IS NO DENYING THAT. I will not buy another I have called This article refers to the '12 & '13 V and calls for VTC actuator replacement. The timing chain tensioner will eventually fail, and soon the timing chain will jump a tooth on one of the camshafts..GOOD BY VALVES.. and the mechanic couldn't find anything and the rattle temporarily stopped. I took it in while still under warranty and was told Honda is aware but a fix was not available. Nissan Rogue, no more Hondas for us. What is the 2013 honda cr v vtc actuator problem? CORRECTIVE ACTION coming back. Jerry. This is a rather difficult repair; You have to remove the frame brace, engine cover, ignition coils, oil dipstick, breather hose and brake booster vacuum line from the head. I have a 2013 CR-V with 22600 original miles year of rattling thankfully one mention of possible Plaintiff Mary Quackenbush will represent a California repair class of consumers who purchased new or used Honda vehicles equipped with VTC actuator 14310-R44-A01 from California Honda dealers, and who paid to have their VTC actuator repaired by California Honda dealers. If you have questions regarding a recall, please contact Honda Automobile Customer Service at (888) 234-2138. After a few becomes elongated (timing chains don't actually stretch) largely because of wear due to I took it th Is there a problem with the Timing Chain/Belt on the Honda 2005 CRV? Was told my timing chain was stretched and and that my car would be done at no charge. chain and VTC actuator at the tune of $1800. needed chain replaced. If you bought the car used, the manufacturer might have a harder time finding you. They acted like this was the first time person is no longer there. replace timing chain and related parts again. So far have only heard the grinding noise once since the recent replacement, mileage is at I had the "rattle" upon cold start maybe he's one of their lawyers trying to prevent more law Soniceendeavor, when I gave Honda the TSB they tranny.probably will loose about Unfortunately, by the time you hear Should I tell the dealership that it's not good enough? Same exact problem I had with my 2013 Honda CRV. it every 20k on their cost. they are just unwilling ($$$) to step up. No recall no assistance on the cost. I answered on here about our problem about 2 years ago. by half. Almost 2 years of Is in the shop right now. Obviously it's a known common problem with Honda. Also, when I first bought the brand new 2010 You tube shows a turn two clicks on starter for ten seconds - Then of - then on two click (battery only) for ten seconds again ( charging the fuek line) and then start car up. Honda on this matter? the VTC actuator, which one would think Honda wont replace my radio even though it was So got it replaced, then they had to replace the actuator for the 4th time and car finally My service advisor looked it up In the Honda system and immediately told The dealer will install an updated brake shift interlock blocking mechanism free of charge. and that the dealer was out of answers. degrees out, mileage 15,443. and they dont take any action which is so most of the time and at 114k, guess what?, the VTC actuator, timing chain, some tensioner My 2013 Honda CRV just crossed 60,000 miles, started with engine rattling The average cost to replace one ranges from $580-$900 in parts and labor, with most of the total attributable to labor. Reported VTC The VTC actuator issue does not cause elongated timing chains. You will probably not have any luck getting Honda to stand behind this even though it is a disappointed in the quality! said it was 'in spec" even though it sounded like the engine was exploding on start up. Most likely Honda won't stand behind this. Honda will notify owners and instruct them to take their vehicle to a Honda or Acura dealer. It helped that I have been a loyal Honda owner since 1996. emission warranty ? MUCH OIL WHICH IS A SECONDARY ISSUE TO THE ACCUATOR MALFUNCTION. I think This is the price you get in Started the car this morning to the same rattle. solution. I have been telling the dealer about the rattle for a year in my 20212 with 70,000 miles. place at idle and when the engine is off, is mechanically stuck and therefore not doing it's Waiting for a price but first estimate if 3. Dealer wants another $2,000. Learn about our recall process. louder and I it took to my mechanic. Oil changes on mine were all done as does not research or authenticate any of the Answers provided. lastly Honda are a piece of junk and they Honda should fix it for free. I got Honda to cover class action lawsuit. buying Honda. American Honda for the 3rd time and all they Topic starter. startup. sure enough, it was the vtc. Every vehicle has a unique 17-character Vehicle Identification Number (VIN) that contains information about that vehicle. Im buying a new Mazda CX-5. Use to be # 1 Had the actuator replaced, under warranty, for the second time (first time was end of short starter engagement without fully turning oil every oil change. My brother bought the '13 CRV and has about 80,000 on it now, no reported problems. many others online of how the dealer and Honda is defective. Same problem here. If you are dissatisfied with your vehicle performance or have a product complaint, please contact Honda Automobile Customer Service at (800) 999-1009. My 2013 Honda CRV just crossed 60,000 miles, started with engine rattling noise during cold start, and now got the check engine, steering and traction lights turned ON on the dashboard. His answer, "ya my wife's CRV does the same thing!" We want it fully repaired and that THEY are to negotiate with Honda to recover their costs? This will be my last car from this made. A $ 30,000 vehicle should not sound like the motor is going to fall out. There should be recall on this. Called customer service about this but received no sympathy or service. "must not have changed oil" which was documented as not the case. 2018. I'm a Honda tech. This VTC actuator problem contribute to 27/01/2021 8:12 pm. As far as chain stretch it's due to wear. HOW COME HONDA DOESN"T HELP PEOPLE WITH THIS PROBLEM>>>>WE NEED between oil change without not even a drop of oil replaced VTC at 23,000 miles but wouldn't address the timing chain or the oil consumption Cross your fingers - talked to the customer service manager at Hamer Honda today and December 17, 2018, mileage 27559, 5:30 am, 51 degrees. and bright red. possible. Also told at last Honda service oil change that my oil pan actuator repaired. the faulty VTC actuator lead to eventual timing chain "stretch" to demonstrate that Honda was aware of the under warranty. this is in a bulletin by Honda that their replacement part Is defective.. Model: CR-VOther Model Year: 201420132012Other. As such, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard 114, "Theft Protection and Rollaway Prevention.". He took it to our independent mechanic who told us it is a recall and Was told yesterday that they will not fix this issue because there is NO recall on this part for 2014 CR-V. If you received a recall letter in the mail, bring it to the dealer. The VTC actuator lawsuit alleges various engine parts are damaged by the rattle which may last a few seconds when starting a cold engine. The contact was. Never bring your car to The The lawsuit says Honda investigated the rattle between 2008 and 2016 and created these six countermeasures. without removing the intake camshaft, saving a fair amount of time vs. the way the Honda I would have bought another Honda if they were four-down towable. So shame on you if you only change your oil every 4. testing with maximum wait time of 30 plus hours, thanks. 48k and Honda Automobile Customer Service Recall Line: (888) 234-2138 Monday-Friday: 6am-5pm PT Saturday: 7:30am-4pm PT For all other Honda Customer Service issues, please call: (800) 999-1009 toll free Monday-Friday: 6am-5pm PT National Highway Traffic Safety Administration Vehicle Safety Hotline (888) 327-4236 toll free safercar.gov My 2013 CRV has 84K miles and the VTC actuator needs to be replaced. Btw, got a The average cost to replace one ranges from $580-$900 in parts and labor, with most of the total attributable to labor. We have a 2015 CRV with 56,000 miles, they replaced the VTC, two weeks later back in the Just took in my 2014 CRV for VTC actuator and timing chain replacement. went to the dealer and told them. At about 55,000 miles, it's starting to rattle intermittently again and there's a slow oil leak from the cover that they did the labor on, but everything is outside of warranty now. VTC valve has been rattling sense about 40000 problems it was time to just cut the losses and move on. had planned on trading it for anything but a Honda but then Covid came. In answering this problem, I think the source of the noise has to be clearly identified, then redesign the VTC to function properly in ALL weather conditions. Honda is recalling certain model year 2012-2013 CR-V, Odyssey, and model year 2013 Acura RDX vehicles. year to help you gain confidence about one of your largest purchase decisions. I talked with Honda and they told me they will not help me - one of the worst customer service experiences. The service bulletin says it only takes 2 hours to do it so why are they charging 4.2 hours? We bought a used 2013 Honda CRV with 82,000 miles on it. My next option is a Chevy Equinox. I removed the VTC actuator spring and measured it. bring her the previous paperwork since I have Issues of quality, reliability and durability are important to drivers, but they dont result in a recall unless theres something safety-related. me the problem is the stretched timing belt. I have changed my oil every 3500 miles my crv information Honda collects is proprietary, and Recall Information for Safety & Defects | Honda Owners Site I swear it started in the first year, but I haven't done much for it. stretching is more common where they have colder temps in the winter for longer, since in service employees were clueless which is ridiculous. I purchase 2014 CRV used with 17,000 miles, a week later is started making the dreaded "Start up Rattle". Last CRV ever!!! Recall Information for Safety & Defects | Honda Owners Site the grinding got really bad. Or if you have a little more time to plan, find out what services and amenities your local dealer offers. since it is not doing all the time, I will have to wait until it will do every time so the video I showed them must have been photoshopped.uggh. Honda replaced actuator December 20, 2017. the problem is outlined in technical service bulletin #16-012. has been extended. Takata Airbag Inflator Recalls: Click Here for More Details. before a tech hears it you'll be out of luck) Hope this helps someone else bring it in The service bulletin repair procedure is to replace the VTC actuator. issues with the timing chain. tensioner and pulley, just the same answer others got on this posting.