Please note that if a sale is refunded as the result of a lost claim, the seller is ineligible for a fee refund through Grailed and/or PayPal. and our Process. Seller Commission and Payment Processing Fees. You can only use, This is a heads up that these Terms have a provision where you agree to resolve all disputes with, Unfortunately, we cannot control all user conduct on a marketplace like. The Purchase Protection is only applicable to Buyer transactions through the Services, through a Buyer PayPal account (PayPal guest checkout is not eligible for the Purchase Protection), or Grailed Payments. Seller hereby agrees to such automatic debiting. Payment Disclaimers. Listing was authenticated by grailed. Is he in the right to request a refund here? if the item you bought didnt arrive, or its description doesnt match what you received in terms of: Before you start the PayPal claim process, you should get in touch with Graileds support team by. You may also post or otherwise share only User Content that is non-confidential and that you have all necessary rights to disclose. In the event someone open's a claim, please let us know so we can investigate further by shooting an email to help@grailed.com MantraJin 2 yr. ago Use on Behalf of Another. Our app will gather all the relevant data for you and then: Much more straightforward than doing everything on your own, isnt it? Time Limit on Dispute Filing. Please contact us at [emailprotected] with your order number and a description of the problem. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If you purchased something on Grailed and the item does not fit to your expectations, the seller may not be required to accept a return. To sell a Product through the Services, Sellers must publish pictures and information about the Products ("Product Listing"). We will then proceed to: As a testament to our contributions to increasing legal access, DoNotPay was awarded the 2020 Louis M. Brown Award for Legal Access by the American Bar Association. from 6 a.m. to 6 p.m., Monday through Sunday, Take Grailed to Small Claims Court if They Breached Your Rights. We want these terms to be easy to understand, so we added some simple summaries throughout. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. An avenue for Grailed users to ask each other questions, offer tips for buying and selling, share steals, discuss favorite purchases, and build the community. The section titles in these Terms are for convenience only and have no legal or contractual effect. Every consumer should be protected from mistreatment such as unfair billing practices. If you use our Services on behalf of another person or entity, (a) all references to "you" throughout these Terms will include that person or entity, (b) you represent that you are authorized to accept these Terms on that person's or entity's behalf, and (c) in the event you or the person or entity violates these Terms, the person or entity agrees to be responsible to us. There are a few things you can do to find trusted sellers on Grailed. Your account may be suspended for failure to provide Grailed with all relevant tax information. Seller Protection. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. We will investigate and work with you and the seller to resolve the issue. Arbitration Notice. Right to Share Other's User Content. YOU AND GRAILED AGREE THAT ANY DISPUTE ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES IS PERSONAL TO YOU AND GRAILED AND THAT ANY DISPUTE WILL BE RESOLVED SOLELY THROUGH INDIVIDUAL ACTION, AND WILL NOT BE BROUGHT AS A CLASS ARBITRATION, CLASS ACTION, OR ANY OTHER TYPE OF REPRESENTATIVE PROCEEDING. Please reach out to the applicable payment processor with questions, concerns, or support issues. Look for the "Activity" tab on the navigation bar and click it. essence of the golden fleece titan quest Menu Toggle; coldwell banker huron, sd. Grailed will review your request and may issue a refund if they determine that you are eligible. Occasionally, the Services will expressly allow you to share, your User Content and User Content of other users, for personal, non-commercial use, such as through your social network account, blog, or email. Cookie Notice Seller Initiated Refunds. Users who purchase Products are called "Buyers", and users who sell Products are called "Sellers". The Services are accessible to certain international Sellers and Buyers. Thereafter, if a Buyer is unable to get resolution from the applicable Seller and PayPal (if applicable), Grailed may offer a buyer protection program for eligible purchases, to ensure that Buyers get their money back ("Purchase Protection"). By rejecting a modified term or permanently closing your account, you agree to arbitrate any disputes between you and Grailed in accordance with the provisions of this Section 20 as of the date you last accepted the Terms, including any changes made prior to your rejection. To the fullest extent permitted by applicable law, you release Grailed from responsibility, liability, claims, demands and/or damages (actual and consequential) of every kind and nature, known and unknown (including claims of negligence), arising out of or related to disputes between users (including Buyers and Sellers) and the acts or omissions of third parties. Is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory or fraudulent; Would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party or otherwise create liability or violate any local, state, national or international law; May infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party; Contains or depicts any statements, remarks or claims that do not reflect your honest views and experiences; Impersonates, or misrepresents your affiliation with, any person or entity; Contains any unsolicited promotions, political campaigning, advertising or solicitations; Contains any private or personal information of a third party without such third party's consent; Contains any viruses, corrupted data or other harmful, disruptive or destructive files or content; or, In our sole judgment, is objectionable, restricts or inhibits any other person from using or enjoying our Services, or may expose, Copyright Complaint Policy (Copyright Infringement Policy). Value 23. Our notice to you will be similar in form to that described above. If the seller doesnt resolve your problem, you can escalate the dispute to a claim. With so many online and in-person resale marketplaces to choose from, it can be overwhelming to Find high-quality men's and women's streetwear & designer pieces from the brands you love at Grailed, the community marketplace for men's and women's clothing. In addition, Grailed takes measures to protect its users, such as verifying the authenticity of all items listed for sale and offering buyer protection. Additionally, if you share User Content, you must be able to edit or delete it, and you must edit or delete it promptly upon our request. If you have purchased an item on Grailed and would like a refund, you may request one within 48 hours of the transaction. It is important that the information associated with your, We also ask you to help us fight bad actors by letting us know of suspicious activity, For more information about off-site activity go, This section describes how to list a product on. Log in to https://www.paypal.com/us/home 2. Eligible Sellers may use our "Grailed Labels" service to select a shipping rate, download a shipping label, and track their package; see here for more details and applicable terms. Follow the instructions on the page. It comes from the term "grail," which means an article of fashion that is rare and has gone up in monetary value. The only two ways to get your Grailed refund is through DoNotPay or PayPal. Tell them they can sell it on if they no longer want it. Privacy Policy. We can use your suggestions to improve and change our services. If you are an individual not using. Click the Once you have logged into your Paypal account, you have to go to the " Activity " tab in the navigation bar. Notwithstanding, in the event Grailed determines that a shipment was not fulfilled (including if the tracking information provided appears to have been fraudulent), Seller is required to refund the applicable Buyer, regardless of Seller return policies. Offer and Acceptance. Although we try to display updated Product Listings on the Services, the availability of goods on the Services may change at any time, without notice. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? Click I didnt receive what I paid for and click Continue. If the Seller's claim is eligible, Grailed will reimburse the Seller the amount that the applicable Buyer was able to recover through the applicable Payment Processor. If a seller does not have an eligible account connected to their. Create an account to follow your favorite communities and start taking part in conversations. I hope not, TLDR : am i obligated to refund the buyer once they get the item just because they changed their mind on a binding offer. Press question mark to learn the rest of the keyboard shortcuts. You hereby acknowledge and agree that: (a) you are solely responsible for reading the full Product Listing before offering a bid or commitment to buy; (b) when you use the Services to commit to pay a certain amount of money to an applicable Seller for a Product included in an applicable Product Listing and you are notified through the Services that such Seller accepts such offer, you agree to purchase such Product; and (c) we do not transfer legal ownership of Products from the Seller to the Buyer and have no responsibility or liability in connection therewith; and (d) we do not in any instances make any representations, warranties or guarantees as to whether an applicable Seller will choose to accept your offer, and we have no liability to you with respect to any such choice by Seller. What if the return policy is expensive or just a hassle? You agree to provide Grailed with all relevant tax information which Grailed may provide to any tax authority in connection with Grailed's tax liability and where applicable further authorize Grailed to release that information to such tax authority or other competent governmental body. To the extent permitted by applicable law, Grailed may (a) modify, update, suspend, or discontinue any aspect of a payment feature; (b) impose limits on certain features and services; or (c) restrict your access to or use of parts or all of the payment features, in each case at any time and without liability or other obligation to you. I do not want to refund either becayse i want the sale obviously. you are not obligated to refund the buyer, and if they chargeback or open a claim please contact us ( help@grailed.com) and we will make sure both you are protected and this user is spoken to and dealt with. 4. Sit back and relax while we do the work. Click Resolve a problem in our Resolution Center at the bottom of the page. You may submit an offer to buy Products included in a Product Listing through the Services. Privacy Policy. If you have already received your item, you are not eligible for a refund. Or you can add the address when creating a listing. User account menu. To get a refund with DoNotPay, you should: Sign up for DoNotPay Yes, there is seller protection on Grailed. On occasion, Grailed may (in its sole discretion) aggregate Seller discounts and promote them through our websites, apps, and emails. Are you looking to sell your designer shoes, but not sure where to start? If you are not satisfied with your purchase, you may request a refund within 7 days of receiving your order. 4. Thereafter, Grailed may offer Sellers the option to choose which third party payment processor (a "Payment Processor") to accept payments through. When scrolling through pages and pages of product, you're bound to come across some of the most coveted collabs and releases of the last few seasons. Prior to purchasing products from a Seller, you are advised to independently verify the applicable information and read any applicable Seller's sales, legal and privacy policies. Except as otherwise provided herein, these Terms are intended solely for the benefit of the parties and are not intended to confer third-party beneficiary rights upon any other person or entity. Log into your Grailed account and locate the sale in your Message Inbox.

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