This is an impactful example that you can make even stronger by more thoroughly explaining what you considered when working to diffuse the situation. As part of the team, I lead the cause of making sure that we took all factors into account and walked through all solutions that we could imagine. I used the facts and not emotions to explain the reason for his delay. If you tend to take the lead, you can let the interviewer know, but avoid sounding overbearing. In the end, their participation ensured that all departments that this decision would affect had a say in the new process. ", "Knowing that I wanted to pursue a career that involved healthcare and science, I received my bachelor's degree in cytotechnology from Thomas Jefferson University. Attire. Every person I care for has a story. "I am usually the 'ideas person' in team projects. When talking about how you would fit with the company's cultural values it's important to emphasize that you know what those are by stating them. If I promise any follow-up to my students, I do so in a timely manner. What they're looking to hear by asking this question is that you have the ability to manage your stress in a healthy and productive manner. I've spoken with my current manager about it, and we've developed a system where he can call me out on the behavior since often I'm not aware of it. Interview questions and answer examples and any other content may be used else where on the site. What does it mean after your phone interview. I had 2 interviews with kaiser received and offer within a week. "Knowing that the main mission of the organization is improving the health of the communities that Kaiser Permanente serves, my forward-thinking vision will make me a very successful employee in this role. Your answer should include your ability to be patient, kind, and confirming to best answer this question. Excellent! In asking this question, your interviewer wants to know if you consider yourself to be an emotionally driven person. 1 / 41. Learn more here. It was the best experience that I could have given myself as I was able to learn so much from seeing how the rest of the world lives. In my current position, when a patient has a post-procedural pneumothorax that requires a chest tube and a hospital stay, I gently explain what happened, the need for the chest tube, and the hospital stay.". You've shared a pertinent example that illustrates you know how to deliver difficult news in a professional setting. Would it ensure efficient workflows or more timely responses to other departments? You can improve your response by assuring the interviewer that you have a flexible salary range, but that you'd like to be compensated appropriately based on your experience and performance record. I greatly value diversity. But I don't want you to be surprised by the information. When we become working adults, it is this fact that can help bring many ideas to the table in a work environment. For example - Does your ability to calmly share facts with empathy and answer any follow-up questions help patients relax and adapt to the change in their situation? "I have experience in ordering medical supplies and maintaining inventory. Definition. Reiterate to your interviewer that you are aware of the stressors that come with this role. My weakness is taking on too much and not delegating. Be sure that some of the skills you mention are a match with what Kaiser Permanente is looking for in the job posting or job description. The reason i chose to continue to pursue nursing is because upon being accepted to the program I loved the patient . ", Choose one of our practice interviews to help you better prepare for your upcoming interview, Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. I am a recent grad from Columbia University and have spent the past 12 months traveling the world. If I'm meeting the requirements of my position, and evolving within my profession, then I am free to adjust to my patient and be the provider they need. ", "When I applied for this position, I fully understood that I didn't meet the experience requirements for this position. I follow the rules, I maintain my certifications, and I appreciate the policies and values of whatever site I work. If posed a question like this, or any regarding compensation, during your interview, you need to put some serious thought into if you are willing to earn your way up if Kaiser Permanente does not want to offer you top compensation right away. ", "Where I work, we have a diverse team; we all work together by translating to patients, helping them understand when they have questions, and splitting the job to get it done on time.". As we met for brainstorming and solution ideas, we realized that our new process decisions would affect many other departments. I am very fortunate to be where I am at today, and I think it is vital that people lend their time and efforts to help those that are less fortunate. Furthermore, I consider my coworkers in other departments as part of my customer base because my work can often have an impact on their work. Take a few minutes to tell the interviewer a few things about yourself. ", "I dislike when there's work politics. What questions did they ask during your interview at Kaiser Permanente I even talk about what they are going through. I take time on the weekends to do things for myself and ensure that I regenerate before the work week begins. If I am unable to understand a team member's personality, I try to be professional and interact in a courteous manner.". Image source: Times Herald. Interviews at Kaiser Permanente Experience Positive 68% Negative 15% Neutral 17% Getting an Interview Applied online 65% Employee Referral 10% Recruiter 10% Difficulty 2.9 Average Hard Average Easy Interviews for Top Jobs at Kaiser Permanente Registered Nurse (57) Medical Assistant (49) Customer Service Representative (49) Intern (44) ", "I am a great problem solver because I know that it is a process that requires me to think rationally and not allow my feelings and judgments from looking at the facts. ", "Since growing up in a rural town, I was fascinated with the diversity of students/faculty when I attended Emory University. At the end of the day, many role titles are fluid. ", "Yes, I handle all of these administrative tasks in my current role. With most large organizations operating compensation under a pay scale, talk about your willingness to start at the bottom of the pay scale and work your way up if you truly can agree to that. The staff wanted to start double-booking patient time slots. I utilize my Outlook calendar and set alerts for myself for deadlines and important activities. Using a specific example from your work history, talk about a specific time where you had to go the extra mile as part of a team to make a project or task a success. Once he agreed to proceed, I informed the department staff of the urgency and expedited the transfer of the patient, which saved his life. Now, I make sure that I find that healthy mix of providing friendly care to my patients while being timely on my rounds. Strong communication skills are required to be an active leader. ", "I believe in volunteering in the community where you live. I believe that, if asked, my colleagues and supervisor would say the same about me. While I am confident that my skills and experience are a great fit for this role and for your patients, the better I know the procedures, policies, and systems within the organization, the more wholly I will be able to help the patients I would be working closely with. This question is a little tricky because it's unclear. I work good under stressful situations, and I'm good at resolving patients' problems.". What is the hiring process for remote jobs at Kaiser Permanente? "The main thing that I will require to deliver exceptional patient service here at Kaiser Permanente is great training. Tell the interviewer what your impact goal is, should you be the successful candidate for the job. Kaiser Permanente health plans around the country: Kaiser Foundation Health Plan, Inc., in Northern and Southern California and Hawaii Kaiser Foundation Health Plan of Colorado Kaiser Foundation Health Plan of Georgia, Inc., Nine Piedmont Center, 3495 Piedmont Road NE, Atlanta, GA 30305, 404-364-7000 Kaiser Foundation Health Plan of the This sounds like a very collaborative workplace. I like to do the right thing, and sometimes I get stressed trying to reach that goal, but I think it's a worthwhile endeavor. For 180 days, my employees were rewarded for coming to work 10 minutes early. Whatever your method, be sure to highlight that you are successful in organizing your day and paying attention to the fine details in the work that you would be doing with Kaiser Permanente. I can be funny, but my sense of humor is pretty dry, so people don't always know that about me when they first meet me. Do you feel it demonstrates that you're committed to knowing and supporting a group of people? I would make sure to alert my team of a covid + patient and what protection to use, ie respirators vs N-95 masks. I make sure to get to know my patients whenever possible and I provide them with the most compassionate care possible. There is a balance between allowing normal emotion and allowing it to impact your work. I know what I want to be done and how I want it done, so it's often easier to do it myself. In fact, if a particular rumor or bad news was being passed along, I would simply squash it and move on. We all come from different backgrounds, different educations, and different points of view and I truly respect the views of all people to help our team function at its best. Your interviewer would like to hear a story regarding how you were able to take an uncomfortable, or hostile situation, and turn things around into a positive experience. If you have an example or two of a time where you had to have a difficult conversation on the job, don't hesitate to talk about how you handled that experience and what you learned from it. Stress can often be high on the job at Kaiser Permanente and your interviewer wants to know how well you work with others despite differences in personality. Clear communication is vital to the successful functioning of any team, but it is especially important in a medical environment where the consequences of misunderstandings or misinformation can be life or death. . Consumer Sign On| Kaiser Permanente We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. This is one of the reasons I have applied with Kaiser Permanente. It has kaiser questions . I have enrolled myself in an evening/weekend workshop for the next six weeks. Healthcare is not a place for gimmicks because health is precious and irreplaceable. If you can, provide an example of a time when you implemented a stress-management technique in your current role and explain why it was effective. In the future, I will like to be a PA and help more people.". So my wife currently works for Kaiser Permanente as an AAR (aka a membership auditor). The challenges are learning how each new hire learns and the best approach to teaching each new hire.". At Kaiser Permanente, there may come a time when you have to calm down a situation with an angered patient, family member, or colleague. What makes you want to give back to your community? I think it's okay to be moved by someone else's experience, but I don't need to make it mine. Assure the interviewer that you can handle this type of task in a transparent, empathetic, and professional manner. Ultimately the patient understood and the procedure was finally completed.". I want to relax, read a book, meditate, go out with my friends or take my mom to eat at a good restaurant and enjoy my day off to come back to work recharged.". Display to the interviewer that you are capable of problem-solving within the workplace by talking about a specific time when you were creative, proactive, and displayed the leadership qualities required to resolve a workplace issue. I learned a lot from this situation that I think I can bring to the Kaiser Permanente team. With this question it's important to explain a team challenge and how you collaborated with your team members to go above and beyond the call of duty to achieve a goal or overcome an obstacle. In addition to this, I also subscribe to a couple of medical-related journals, including the NEJM. I was tasked with spearheading a task force. One is ABC, and the other is XYZ. For instance, if I am to terminate someone's employment, I don't sugarcoat the reasons why. Also, when solving any problem, it is important to be able to identify as many possible solutions as possible in case one of them might not work out. Share your strengths as a problem solver, and the ability that you would come up with innovative solutions on the job at Kaiser Permanente. To help myself on a day-to-day basis, I tried to stay as positive as possible with others and wouldn't be the person to pass along negativity. "I am a great problem solver because I do not allow stress to cloud my judgment and mute my sound decision making. Written by Ryan Brunner on November 21st, 2021. ", "I have found, in the past, that I work well in an individually driven environment; however, I can certainly be productive in a team-based setting as well. I am most comfortable, and happy, in this type of environment because it offers me unique learning opportunities. I am eager to get a great start on my career. Are there any resources from Kaiser Permanente that you could subscribe to, and then mention in your interview? Whether it is providing a less than favorable work review, or terminating someone, it doesn't come easy. ", "I'm genuinely easy-going, probably from all the international travel I experienced in my 20's. Also, for every month with zero sick days, a bonus was added. It's best that the person knows the reasons why so that they can learn from the experience. I really like this answer! Asked November 29, 2021 Once developed, I researched and put out contact to users of the systems and we saw a great response rate to the survey. ", "You are searching for someone with 5 years' experience and I have two. "I once worked in a very difficult environment and toxicity really started with our leader. This question is an opportunity for you to discuss community service types of activities that you hold near and dear to your heart and any efforts you have been a part of in your past. Be sure to talk openly to your interviewer about which areas of your career are the most stressful. ", "I believe I have good customer service with my patients, and coworkers because I treat them with respect, ask them how are they doing. Take this as an opportunity to market yourself as a positive employee who can enhance a work environment. Deadline: October 5, 2022. Talk to your interviewer about continuing education you have participated in recently, any conferences you regularly attend, or any seminars you have taken in your field.

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